Cookie Policy

Learn about the cookies we use and how to manage your preferences.

Last updated: December 2024

1. What Are Cookies?

Cookies are small files that are stored on your browser or device when you visit a website. They help websites remember information about you, such as your preferences and login status.

We use cookies and similar tracking technologies (including pixel tags, web beacons, and local storage) to enhance your experience on OpsFlow and collect information about how you use our Service.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the Service to function properly. They enable you to navigate and use basic features such as:

  • Maintaining user sessions and login information
  • Providing security and preventing fraud
  • Remembering your preferences and settings
  • Ensuring consistent platform functionality

These cookies are set to expire when you close your browser or after a set period of inactivity.

Performance and Analytics Cookies

We use these cookies to understand how you interact with OpsFlow and to improve our Service:

  • Tracking which features are used most frequently
  • Identifying navigation patterns and user behavior
  • Measuring performance and identifying errors
  • Understanding user engagement with our platform

Examples include Google Analytics cookies. These cookies do not personally identify you.

Preference Cookies

These cookies store your preferences and settings to personalize your experience:

  • Remembering your language and timezone preferences
  • Storing dashboard configuration settings
  • Maintaining your preferred view options

Marketing Cookies

We may use these cookies (if you consent) to:

  • Track your interaction with promotional content
  • Display targeted advertising across websites
  • Measure the effectiveness of marketing campaigns
  • Provide personalized content recommendations

3. Cookie Details

Cookie NameTypePurposeDuration
session_idEssentialUser authenticationSession
_gaAnalyticsGoogle Analytics tracking2 years
preferencesPreferenceUser preferences storage1 year
csrf_tokenEssentialSecurity protectionSession

4. Third-Party Cookies

We work with third-party service providers who may also place cookies on your browser:

  • Google Analytics: For website traffic analysis
  • Stripe: For payment processing
  • Resend: For email delivery tracking

These third parties have their own privacy policies governing how they use cookies.

5. Your Cookie Choices

You have the right to accept or reject cookies. Most web browsers allow you to control cookies through their settings:

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Preferences → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Privacy, search, and services → Clear browsing data → Cookies

Note: Disabling essential cookies may impair the functionality of our Service.

6. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature. Our Service does not currently respond to DNT signals. You can learn more about DNT at All About DNT.

7. Local Storage and Similar Technologies

We use technologies similar to cookies, such as local storage and session storage, to store information on your device. These work similarly to cookies and serve the same purposes. You can control local storage through your browser settings, though this may limit certain features.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our cookie practices or for other operational, legal, or regulatory reasons. We will post updates on this page with an updated "Last Updated" date.

9. Contact Us

If you have questions about this Cookie Policy or our use of cookies, please contact us at:

OpsFlow Support Team

Email: privacy@opsflow.com

Website: www.opsflow.com